Terms & Conditions
Last updated: 06/09/2025
These Terms & Conditions govern your use of any membership, live group, training, or other services provided by Infinite Recovery Ltd, a UK-registered business.
Business Information
Company Name: Infinite Recovery Ltd
Registered Address: 19 Park Road, Lytham St Annes, FY8 1PW, UK
Company Number: 13113810
- Payments & Memberships
- All memberships are billed monthly via Stripe on the date you join.
- You may cancel at any time, but we ask for 7 days’ notice before your next billing cycle to avoid being charged again.
- We do not offer refunds, partial or full, under any circumstances.
- We do not pause memberships. If you cancel, your access will end at the end of your paid period. You may rejoin at the current rate.
- If you cancel and later rejoin, you will be charged at the current membership rate (not your previous rate).
- Content Access & Use
- Access to content (videos, audios, PDFs, worksheets) is available only while your membership is active.
- Downloading, screen-recording, copying, or redistributing any content is strictly prohibited and may result in termination of access.
- All content remains the intellectual property of Infinite Recovery Ltd.
- Downloadable items (e.g. workbooks, PDFs) are for personal use only and may not be shared, copied, or used professionally unless explicitly stated.
- Right to Modify Content & Pricing
- We reserve the right to change, add, or remove content at any time.
- We may increase membership prices in the future, but existing members will retain their original rate as long as their subscription remains active.
- Nature of the Service
- The Infinite Recovery Process is not therapy, not medical advice, and not a crisis support service.
- This work is a form of insight-led learning, designed for self-reflection, education, and personal transformation.
- We do not offer any hotline, call centre, or immediate emergency support.
- This service does not replace professional help, such as that provided by doctors, psychotherapists, psychiatrists, or medical institutions.
- No results or outcomes are guaranteed. You are solely responsible for your own decisions and your own transformation.
- Any reference to this work being “safe” refers to a supportive environment for self-inquiry, and should not be interpreted as a therapeutic promise, guarantee, or professional assurance.
- Projections or personal interpretations of safety language are the responsibility of the individual. Infinite Recovery Ltd, its facilitators or contributors, cannot be held liable for assumptions or emotional responses arising from personal perception.
- Group Participation & Behaviour
- Participation in our groups (live or WhatsApp) requires responsible, respectful behaviour.
- No advice-giving, judgment, or abusive language will be tolerated.
- If a participant engages in behaviour that causes harm or discomfort to others, they will receive one warning, after which they may be removed without refund.
- We expect all members to use ownership-based communication, e.g.
“When X happened, I felt…”
Not: “You made me feel…”
- Participants are expected to take full responsibility for their triggers, projections, and emotional responses as part of the learning process.
- Facilitators are not available for ongoing individual emotional processing outside the group space.
6a. Memberships vs. Trainings
We offer both membership-based support and structured trainings through Infinite Recovery Ltd. These differ in structure, intention, and responsibility:
Memberships
- Focused on ongoing self-exploration and insight
- Includes live groups, community support, guided reflection tools, and themed content
- Open to anyone committed to personal growth and recovery
- Does not include professional instruction or permission to use methods with others
Trainings
- Designed for those wishing to deepen their understanding or work with others (e.g. therapists, facilitators)
- May include teaching modules, videos, workbooks, assignments, and live sessions
- Intended for educational purposes only, unless explicitly stated
- You are responsible for applying this knowledge within the scope of your own qualifications and ethics
- Participation does not qualify you to teach or represent Infinite Recovery without explicit certification
Each offering will be clearly marked as either “membership” or “training.” Please contact us before joining if you are unsure which applies.
- Data Collection & Privacy
- Any wellbeing data collected (e.g., through scales or surveys) is stored anonymously and used only for research, development, and service improvement.
- Your personal data is never sold or shared outside Infinite Recovery Ltd.
- See our [Privacy Policy] for full details.
- One-to-One Sessions in Membership
- One-to-one sessions (where included and pre-authorised) are recorded and shared with the group as part of the learning process.
- By participating in a 1:1 session, you consent to being recorded and having that recording used for group learning (anonymised if required).
- If you are not comfortable with this, please let us know before scheduling.
- WhatsApp Group Usage (Mid & Top Tiers)
- WhatsApp groups are for connection, light support, and reminders — not therapy or crisis support.
- We aim to respond to tagged messages within 24 hours (weekdays only).
- These are held spaces, and participants must contribute with respect, presence, and ownership.
- No judgment, blame, or shaming will be tolerated.
- Violations will result in one warning, followed by removal without refund.
- All members are expected to use responsible language, e.g.,
“When X happened, I felt…” rather than “You made me feel…”
- Legal Jurisdiction
These Terms are governed by UK law. Any disputes will be handled under the legal jurisdiction of the United Kingdom.
- Contact
For any questions or concerns, please contact:
info@infiniterecoveryproject.com